Privacy, Return, and Lay-A-Way Policy

Return Policy

If you are not satisfied with the item that you ordered, you may call or email within three days of receipt to discuss the return of the item. After return arrangements have been discussed, please return the item(s) promptly in original condition will all contents. Refund credit or exchanges are accepted only with five days of receipt of merchandise less the original shipping cost. Credits will be issued by the same means of original payment. All returns must be insured for the full item price paid and sent via a traceable delivery method. We can not be responsible for packages damaged in shipment or untraceable lost return package. Buyer incurs cost of shipping & insurance on all returns. There is a 10% restocking fee on all returns.

Deposits that are received on layaways or special orders are non-refundable. Shipping charge are non refundable. When returning a free shipping item, a $15 shipping return fee will be deducted from your return credit. All Sales are final on closeout or clearance items.

Changes to Your Order

Our goal at Dolls to Delight is to save you time by quickly processing your order. Once you have submitted your order you can expect that we are immediately working to get it to you as quickly as possible

Availability

The availability of Dolls to Delight’s products may vary from time to time. We sell many vintages items that are from Private Collections and one is only available in these cases. Some of the dolls and other items we are currently advertising will not be released to us for several weeks. For these dolls, we offer pre-ordering. We accept orders for any of these dolls or items we are going to receive and it will be shipped to you as soon as possible. If you have any questions about the availability of a doll, please call.

Privacy, Return, and Lay-A-Way Policy

Lay-A-Ways

Lay-A-Way your doll or items today! Our lay-a-way plan is a simple way to purchase. 20% of the purchase price down payment

For purchase up to $299.00: 60 Days and the balance will be divided into two equal monthly payments.

For purchase greater than $300.00: 90 days and the balance will be divided into three equal payments.

Call or e-mail for lay-a-way plans for purchased of $500.00 or more

Return Policy

If you are not satisfied with the item that you ordered, you may call or email within three days of receipt to discuss the return of the item. After return arrangements have been discussed, please return the item(s) promptly in original condition will all contents. Refund credit or exchanges are accepted only with five days of receipt of merchandise less the original shipping cost. Credits will be issued by the same means of original payment. All returns must be insured for the full item price paid and sent via a traceable delivery method. We can not be responsible for packages damaged in shipment or untraceable lost return package. Buyer incurs cost of shipping & insurance on all returns. There is a 10% restocking fee on all returns.

Deposits that are received on layaways or special orders are non-refundable. Shipping charge are non refundable. When returning a free shipping item, a $15 shipping return fee will be deducted from your return credit. All Sales are final on closeout or clearance items.

Changes to Your Order

Our goal at Dolls to Delight is to save you time by quickly processing your order. Once you have submitted your order you can expect that we are immediately working to get it to you as quickly as possible

Availability

The availability of Dolls to Delight’s products may vary from time to time. We sell many vintages items that are from Private Collections and one is only available in these cases. Some of the dolls and other items we are currently advertising will not be released to us for several weeks. For these dolls, we offer pre-ordering. We accept orders for any of these dolls or items we are going to receive and it will be shipped to you as soon as possible. If you have any questions about the availability of a doll, please call.